National Alliance on Mental Illness
  • 28-Nov-2017 to 27-Dec-2017 (EST)
  • Development
  • Arlington, VA, USA
  • Full Time

Are you searching for a job with purpose? This is your opportunity to contribute your skills and passion to a national non-profit working to build better lives for individuals and families with mental illness.  

NAMI (the National Alliance on Mental Illness) is the nation's largest grassroots mental health organization dedicated to improving the lives of the millions of Americans affected by mental illness.  Since NAMI's beginning in 1979, we have established ourselves through dedication, commitment and an unceasing belief in our mission to strengthen communities and help those in need. The heart of NAMI is our unrivaled grassroots network of volunteers in communities across the nation. Through our united support, education, advocacy and awareness efforts, NAMI is at the forefront, a recognized force in urging new ideas and solutions to improve lives.

We currently have an opening for a Development Coordinator. The Development Coordinator is responsible for conducting a broad range of development activities that support fundraising goals, including gift entry and acknowledgements, project management, research on donors and prospects and event planning. The Coordinator provides administrative support to members of the team. The incumbent also executes a variety of cultivation and stewardship tasks to engage and strengthen relationships with donors.


NAMI is seeking a customer-service oriented, relationship-minded individual who has experience with data entry, project management and enjoys a fast paced, supportive work environment.  This position will fill a valuable role in supporting the overall development function at NAMI by connecting donors to our mission.  


This position is expected to:

  • Assist NAMI donors by providing timely and accurate support and response to questions. 
  • Ensure the entry of gift and donor information into a database and generate acknowledgement letters.
  • Provide project and administrative support to the NAMI Development Team and help meet revenue goals.


  • Performs timely and accurate entry and updates of constituent and gift data in the database
  • Manages the production of acknowledgement letters independently and with a third party mailhouse
  • Responds quickly to donor inquiries with professionalism
  • Guides donors over the phone and via email toward giving opportunities
  • Provides detailed calendar and project management by tracking, communicating and meeting deadlines and milestones
  • Conducts donor research and briefings to facilitate donor engagement and cultivation efforts
  • Assists with scheduling, travel arrangements and donor follow up
  • Provides project support with meeting preparation, stewardship initiatives and mailings
  • Assists with event planning and logistics


  • Bachelor's Degree
  • Passion for and interest in NAMI's mission
  • Highly skilled with providing excellent customer service
  • Experience and accuracy with database skills using a fundraising CRM
  • Ability to work under pressure and manage time effectively
  • Must be detail oriented, have strong inter-personal skills, able to handle multiple tasks, with the ability to work both independently and collaboratively.
  • Strong skills with MS Office (Word, Excel, Outlook and PPT)
  • 1-2 years related experience

Must pass background check.

Equal Opportunity Employer M/F/D/V


National Alliance on Mental Illness
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