National Alliance on Mental Illness
  • 01-Aug-2019 to 21-Aug-2019 (EST)
  • Field Advancement
  • Arlington, VA, USA
  • Full Time

What started as a small group of families gathered around a kitchen table in 1979 has blossomed into the nation's leading voice on mental health. The National Alliance on Mental Illness (NAMI) is the nation's largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. 

Today, we are an alliance of hundreds local affiliates, state organizations and a national office who work in communities across the United States to raise awareness and provide support and education that was not previously available to those in need. NAMI advocates for all who are affected by mental illness, both the individuals and the people in their lives. In particular, we work to address disparities and injustices and to promote dignity and inclusion for all people with mental illness and their families. In addition to being advocates, we educate, we listen, and we lead as evidenced by our public awareness campaigns, the range of numerous programs we provide, and our strong public policy. 

We are looking for a bright, organized and analytical individual highly skilled in project management, and who has experience supporting training and e-learning initiatives. S/he will use project management skills to advance projects, coordinate meetings, track progress and create reports.  The Project Manager has exceptional, proactive communication skills; can anticipate needs; and solve problems that optimize office operations. The Project Manager will serve as the Field Advancement department representative in cross-team meetings as appropriate and will serve as an excellent conduit of information. S/he will perform a wide variety of office tasks, including answering emails, delivering or responding to mailings, and maintaining and updating content in Salesforce. S/he is skilled in using multiple types of technology platforms to complete daily activities and is comfortable assisting the team in becoming more effective and efficient with technology and other processes.

The Project Manager has excellent customer relations skills and enjoys providing support for internal and external stakeholders. S/he must be courteous, reliable, process oriented, anticipatory and well organized.


  • Maintains administrative workflow by implementing methods that result in efficient operations for the Field Advancement team.
  • Proactively resolves administrative problems by analyzing information; identifying and communicating solutions.
  • Able to support the production of webinars and e-learning, online communities of practice and other technology enabled initiatives.
  • Maintains continuity of work operations by documenting and communicating needed actions; anticipating and determining ongoing needs.
  • Facilitates project team meetings to support operational plan outcomes.
  • Creates project plans(s); tracks and manages metrics, actions, decisions, and milestones. Reports out on project and Field Advancement operational plans.
  • Manages, tracks, prioritizes and responds to project or administrative support requests in support of the Field Advancement team.
  • Answers questions and finds information for internal and external stakeholders.
  • Supports the Field Advancement team by arranging for and facilitating interdepartmental communications and interactions between internal and external stakeholders.
  • Creates, edits, and reviews reports, presentations, and other work products using Microsoft Word, PowerPoint, Excel, and Office 365.
  • Creates and updates contact information and/or content within online libraries and Salesforce.
  • Handles basic office duties, such as answering and routing phones, responding to emails, maintaining NAMI State and Affiliate organizations' records, and data entry and reporting.
  • Accomplishes department and NAMI's mission by completing other duties as assigned.

Minimum Qualifications

  • Bachelor's Degree
  • 4-6 years of relevant work experience.
  • Ability to anticipate needs, prioritize multiple tasks and work independently with minimal supervision after expectations are mutually clarified.
  • Experience working with paid staff and volunteers with patience and flexibility.
  • Strong interpersonal skills: skilled at enriching relationships while setting effective boundaries.
  • Adobe Connect meeting/webinar and Skype for Business experience preferred and comfort in adjusting and helping others adjust to technology solutions.
  • Demonstrated expertise with Microsoft Word, PowerPoint, Excel and Outlook software is required.
  • Experience with Office 365, SharePoint, and/or other Content Management Systems.
  • Experience with producing webinars, e-learning, and other technology enabled products.
  • Strong internet research abilities and excellent written and verbal communication skills; skilled proofreader.

Preferred Qualifications

  •  Project management and e-learning skills and experience.


This position is based in Arlington, VA.

Must pass background check. 


Equal Opportunity Employer M/F/D/V



National Alliance on Mental Illness
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