National Alliance on Mental Illness
  • 21-Jul-2020 to 21-Aug-2020 (EST)
  • Marketing & Communications
  • Arlington, VA, USA
  • Salary
  • Full Time

What started as a small group of families gathered around a kitchen table in 1979 has blossomed into the nation's leading voice on mental health. The National Alliance on Mental Illness (NAMI) is the nation's largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. 

Today, we are an alliance of hundreds of local affiliates, state organizations and a national office who work in communities across the United States to raise awareness and provide support and education that was not previously available to those in need. NAMI advocates for all who are affected by mental illness, both the individuals and the people in their lives. In particular, we work to address disparities and injustices and to promote dignity and inclusion for all people with mental illness and their families. In addition to being advocates, we educate, we listen, and we lead as evidenced by our public awareness campaigns, the range of numerous programs we provide, and our strong public policy.

We currently have an opening for a Web Production Manager. Collaborating with designers, developers and strategists, the Web Production Manager will manage projects for web and digital platforms from concept through completion.  We are looking for a production coordinator who is a problem solver, extremely detail-oriented, organized, and motivated to learn and grow with us. This position, part of the Marketing & Communications team, reports to the Director of Publications and Marketing and collaborates with a variety of stakeholders across the organization.  

This position does not manage any direct reports.


  • Act as a primary point of contact for scheduling and management of web design and development projects with department representatives
  • Act as project manager on updates/additions to web content throughout the lifecycle of a project: work closely with the content team and department stakeholders; create regular department update schedules; gather appropriate project requirements, copy/image assets; conduct quality control
  • Promote UI/UX consistency globally and across all web infrastructures
  • Have a thorough understanding of web development methodologies
  • Facilitate communication between internal teams and stakeholders on web and digital projects;
  • Work with MarCom team to manage web and digital schedules, status reports, project timelines, scope of work, milestones, change controls, project requirements, deliverables and resources
  • Responsible for completing projects within prescribed resource limits and in accordance with timelines, requirements and established processes
  • Other duties as assigned


  • 2 - 4 years of previous web production experience
  • Experience with design and development of websites and an understanding of web development standards and technologies, including markup languages and scripting
  • Proficient in CSS, HTML 5, responsive design, Bootstrap 4
  • Proficient with Adobe Creative Suite (Photoshop, Indesign, Illustrator)
  • Experience working in enterprise-level content management systems; experience with Kentico CMS a plus
  • Expertise with time management tools and project management software such as Smartsheet or Workfront a plus
  • Experience in digital strategy, social media marketing, search engine optimization or copywriting a plus
  • Knowledge of spreadsheet, presentation and word processing applications
  • Prior experience adapting communication style based on the team, whether they are technically inclined, creatively driven or marketing focused
  • Bachelor's degree or equivalent in a relevant field

This position is based in Arlington, VA.

Must pass background check.


Equal Opportunity Employer M/F/D/V

National Alliance on Mental Illness
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