National Alliance on Mental Illness
  • 10-Jan-2022 to Until Filled (EST)
  • Task Forces
  • Arlington, VA, USA
  • Full Time

What started as a small group of families gathered around a kitchen table in 1979 has blossomed into the nation's leading voice on mental health. The National Alliance on Mental Illness (NAMI) is the nation's largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.

Today, we are an alliance of hundreds of local affiliates, state organizations and a national office who work in communities across the United States to raise awareness and provide support and education that was not previously available to those in need. NAMI advocates for all who are affected by mental illness, both the individuals and the people in their lives. In particular, we work to address disparities and injustices and to promote dignity and inclusion for all people with mental illness and their families. In addition to being advocates, we educate, we listen, and we lead as evidenced by our public awareness campaigns, the range of numerous programs we provide, and our strong public policy.

We currently have an opening for a Director, Cross-Cultural Innovation & Engagement (CCIE) Task Force. The Director is responsible for planning, organizing, managing, and leading cross-cultural projects (or components of projects) focused on achieving NAMI's primary strategic goals (Get Help Early, Best Care Possible, and Justice System Diversion) through issue-specific engagement, coordination, and partnerships. NAMI has a wide definition of diversity that includes ethnicity, disability, veterans and their care givers, individuals in rural areas, those with low socio-economic status, among others. The Director of the CCIE Task Force will draw upon the lived experience of these under-served communities to inform and improve NAMI activities. Improving and expanding how we work with these populations is a NAMI strategic priority, so the Director of the CCIE Task Force will have significant visibility within and outside of NAMI.

The CCIE Task Force Director is also responsible for the implementation of relevant NAMI-Wide Programs that expand and improve NAMI's outreach and engagement with underserved populations. The Director is accountable for project delivery, budget monitoring, as well as staff and consultant supervision. The CCIE Task Force Director works closely with other Task Force Directors (Youth, Justice) to ensure a coordinated approach to expanding NAMI's reach.

This position is based remotely or in Arlington, VA (currently remote due to Covid).

Salary range: $100k - $110k


The Director of the Cross-Cultural Innovation and Engagement Task Force is responsible for:

  • Developing and completing all Task Force objectives pursuant to the CCIE Task Force annual strategy-based Operational Plan
  • Designing methods, processes, and guidance to help NAMI State Organizations and Affiliates reach diverse audiences
  • Providing guidance and resources to other NAMI staff, State Organizations and Affiliates related to cross-cultural innovation and engagement
  • Working with the Strategic Alliances and Development Department to design proposals for new cross-cultural innovation and engagement activities
  • Organizing, hosting, and evaluating public-facing webinars, townhalls, and special events on CCIE issues
  • Coordinating with other Task Force Directors for implementation of CCIE-related activities
  • Providing briefings to ensure that relevant personnel are kept informed of updates and status changes during the life of assigned projects
  • Ensuring CCIE data collection, outcome measures, and impact assessments are regularly planned, conducted, monitored, and shared
  • Supervising, coaching, evaluating, and maximizing the potential of Task Force staff
  • Hiring, supervising, and managing consultants as necessary
  • Ensuring project deliverables are of the highest quality, on time, and within budget
  • Partnering with external organizations to extend NAMI's reach
  • Performing additional tasks and duties as assigned

The Director, Cross-Culture Task Force shall:

  • Demonstrated capacity to work with staff and partners from diverse racial, cultural, economic, and other backgrounds. Ability to be sensitive to their experience and needs.
  • Demonstrate understanding of mental health and wellness, including the roles of outreach, engagement, advocacy, support, and education in the nationwide response
  • Demonstrate an understanding of NAMI's strategic plan and its component parts within the context of all strategic priorities
  • Demonstrate the ability to make sound SWOT-informed tactical adjustments while reinforcing strategic intent
  • Demonstrate capacity to organize and oversee the work of a team, including understanding the roles of all assigned personnel, supervising, coaching, mentoring, leading and motivating.


  • Bachelor's degree in related field required; advanced degree and/or project management certifications preferred
  • 8 - 10 years' experience working in assigned issue area (cross-cultural innovation and engagement) preferred
  • Experience supervising a team and working across team to achieve mutual goals
  • Excellent written and verbal communication skills
  • Experience working with underserved, diverse populations
  • Ability to work collaboratively within a team environment and across functions/departments to plan and implement programs and initiatives
  • Ability to respond to and prioritize competing demands
  • Experience in forging collaborative and effective relationships with diverse groups
  • Ability to respond quickly and effectively to challenges, using problem-solving and fact-finding skills
  • Strong project management skills
  • Strong organizational skills and attention to detail
  • Proficiency in Microsoft Office Suite
  • Ability to work in a fast-paced work environment and meet tight deadlines
  • Ability to work independently with minimal supervision
  • Must pass background check

NAMI is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workforce. NAMI prohibits discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or expression, pregnancy, childbirth or related medical conditions, genetic information or any other legally protected group status. We also provide reasonable accommodation for candidates with disability.

National Alliance on Mental Illness
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